The Help Desk

When i started in the PC world it was with Hardware only - after being support to my friends i got into web developing quite quickly :o) Below are some of the reason why i'm happy i never went back to hardwareHelpdesk: What kind of computer do you have?
Customer: A white one...
Customer: Hi, this is Celine. I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Helpdesk: That doesn't sound good; I'll make a note..."
Customer: No... wait a minute... I hadn't inserted it yet... it'sstill on my desk... Sorry...

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r/>Helpdesk: Click on the 'my computer' icon on the left of the screen.
Customer: Your left or my left?
Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and...
Customer: Listen pal; don't start getting technical on me! I'm notBill Gates!
Customer: Hi, good afternoon, this is Martha, I can't print. Everytime I try, it says 'Can't find printer'. I've even lifted the printerand placed it in front of the monitor, but the computer still says itcan't find it...
Customer: I have problems printing in red...
Helpdesk: Do you have a color printer?
Customer: Aaaah... Thank you.
Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in thesupermarket.
Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: Okay.
Helpdesk: Did the keyboard come with you?
Customer: Yes.
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah... that one does work!
Helpdesk: Your password is the small letter "a" - as in apple, a capital letter "V" - as in Victor, and the number 7.
Customer: Is that 7 in capital letters?
A customer couldn't get on the Internet:
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
Helpdesk: What anti-virus program do you use?
Customer: Neatscape.
Helpdesk: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.
Customer: I have a huge problem. A friend has put a screen saver on my computer, but every time I move the mouse, it disappears!
*Helpdesk: How may I help you?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get
the circle around it?